Privacy Policy

For over three decades, Gajjar Furniture has partnered with distinguished homeowners, architects, and luxury interior designers across India and internationally. We regard client discretion with the same integrity as our hand-carved joinery.

This Privacy Policy explains the specific types of information collected when you browse our digital showroom, submit design consultation inquiries, save items to your wishlist, or interact with us on WhatsApp, and details the rigorous technical safeguards protecting that information.

We only collect information necessary to fulfill furniture consultations and provide bespoke quotes:

When clients share CAD files, floor plans, room photographs, or mood boards for custom sizing estimates:

• These files are accessed strictly by our senior design architects and production draftsmen.
• We will never share, publish, or publicly showcase your unfinished architectural floorplans or residential interior layouts without your explicit prior written consent.
• Completed project showcase photographs are captured and shared only upon mutual agreement with the property owner.

All data collected is used solely for legitimate craftsmanship and customer service purposes:

• Generating tailored price estimates and timber material breakdowns for bespoke commissions.
• Scheduling private design consultations at our Paldi Showroom or Narol Atelier.
• Coordinating white-glove packaging, transit insurance, and site delivery by our master carpenters.
• Maintaining warranty and servicing records under our 10-Year Structural Guarantee.

We maintain a strict zero-tolerance policy against commercializing client data.

Gajjar Furniture does not sell, lease, monetize, or trade client phone numbers, email lists, or residential addresses with external marketing agencies, advertising data brokers, or promotional networks. Any communication you receive from us will pertain directly to your ongoing inquiries or ordered pieces.

Our website features direct WhatsApp quote buttons that allow you to send inquiry details (product photo links, requested dimensions, and finishes) directly to our master craftsmen.

WhatsApp communications are subject to WhatsApp's standard end-to-end encryption protocols. We use this chat history exclusively to maintain continuity across your custom furniture journey (e.g. sharing timber slab photos, polish samples, and factory progress videos).

We deploy robust administrative, physical, and technological security controls to shield client data against unauthorized access, loss, or alteration:

• Transport Layer Security: All website traffic is encrypted using 256-bit SSL/TLS HTTPS certificates.
• Firebase Enterprise Cloud: Consultation records are stored on Google Firebase Cloud infrastructure with multi-factor administrative authentication and granular role-based access.
• Restricted Internal Access: Only verified workshop and sales management personnel possess credentials to review client consultation queues.

Our website uses lightweight functional cookies and browser localStorage:

To deliver high-resolution woodwork galleries and reliable services, we interface with trusted cloud providers:

• Cloudinary: For responsive, optimized image delivery of high-resolution furniture photography.
• Google Firebase: For encrypted database storage and administrative verification.
• Google Maps Embeds: To assist clients with showroom driving directions and GPS navigation.

Each third-party service provider operates under strict confidentiality obligations and complies with international privacy standards.

Under Indian privacy regulations and our company code of ethics, you retain absolute authority over your personal information:

• Right to Access: Request a copy of all consultation records and contact details held by us.
• Right to Rectification: Update or correct changed contact numbers, delivery addresses, or architectural specs.
• Right to Erasure ("Right to be Forgotten"): Request the permanent removal of your consultation records and uploaded project photos from our active systems.